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About Rimage Solutions

Engineers by training. Healthcare insiders by experience.

Since 2011, Rimage Solutions has built and operated the technology behind US healthcare organizations, from analytics for risk-bearing groups to billing for busy practices.

Our Story

Technology built around how healthcare actually works

Rimage Solutions was built in Lakeland, Florida, on a simple belief: healthcare organizations deserve technology built around how they actually work, not software that forces them to work around it.

In 2011 we launched our first major healthcare platform, the UNIK Medical Practice Management & Billing system, and became a Microsoft partner. Since then we have worked across nearly every corner of the US healthcare economy.

Today that experience comes together in four pillars (CareAnalytix, Rimagination, BPO Services and AI Software Development), with AI built into each one.

Experience across US healthcare

Managed care & Medicare Advantage

MSOs, IPAs and risk-bearing groups managing capitated and at-risk contracts

Value-based care

ACO data analytics for shared-savings programs

Practices & billing companies

End-to-end revenue cycle management

Clinical laboratories

Laboratory Information Systems and high-volume COVID-19 testing portals

Dental insurance & specialty care

Claims automation, real-time reporting and medical spa platforms

Our Technical Strength

A Microsoft Partner since 2011

Our engineering foundation is the Microsoft technology stack, refined over 15 years of production healthcare systems.

Cloud

Microsoft Azure with HIPAA compliant DMZ, secure hosting, backup and disaster recovery.

Applications

.NET / ASP.NET / C#, modern web front-ends and mobile apps.

Data

SQL Server, Azure data services, Power BI, data warehousing and ETL.

AI & Automation

Azure AI services, LLMs, machine learning, document intelligence and workflow automation.

Interoperability

HL7, FHIR, X12 EDI (837/835/270/271/276/277/278), CMS data files, EHR, lab and hospital integrations.

Collaboration

SharePoint and Microsoft 365 intranets and document management.

Security

Role-based access, encryption in transit and at rest, audit logging, HIPAA-compliant operations.

Since 2011

15 years of continuous Microsoft partnership and production healthcare delivery.

Our Healthcare Knowledge

We speak fluent healthcare

Technology is only half the job. Our teams understand the rules, codes and money flows behind every screen we build.

  • Risk adjustment (CMS-HCC), MRA, RAF scores and RADV readiness
  • HEDIS, Star ratings and MLR reporting
  • CPT, ICD-10-CM and HCPCS coding
  • Full claims lifecycle: eligibility, prior authorization, submission, adjudication, posting, denials and appeals
  • Provider credentialing and payer enrollment
  • Capitation, shared savings and fee-for-service models
  • Laboratory workflows and compliance

Mission

To help healthcare organizations turn data into decisions and work into revenue through practical, trustworthy technology.

Vision

To be the most trusted tech-driven healthcare services company in the United States.

Values

  • Integrity: we treat patient data and client revenue as our own.
  • Precision: small errors cost real money and real care.
  • Partnership: many client relationships span a decade or more.
  • Responsible innovation: we adopt AI when it's ready to help.
Leadership

The people behind Rimage

MS

Malay Shah

Chief Executive Officer

Malay leads Rimage Solutions' strategy, product vision and client partnerships. For more than a decade he has guided the company's work with physician-led ACOs, MSOs and medical groups, focusing on the hard problems of multi-EHR data integration and secure, compliant cloud delivery.

Malay is an InfoTech entrepreneur and engineer with over 30 years of experience in software development for Healthcare, Legal, Government, Social Services and E-Commerce industries. His association with Polk Scholastic Chess dates back to 2006, initially as a parent and later as the webmaster on the Board. Since 2014, he has humbly held the position of President. Residing in Lakeland with his wife and two children, Malay's interests extend beyond chess to include a fervor for robotics/animatronics, wood working, table tennis, wildlife photography, and travel.

RS

Rupal Shah

President

Rupal is the visionary and solution architect of all the healthcare software products developed at Rimage Solutions. She is an HFMA, NAMSS and NHCAA certified professional, consultant and InfoTech entrepreneur with over 25 years of experience.

She served the Polk Scholastic Chess Board in the past decade as Tech Director, with responsibilities for the SwissSys system and results/scores, and is now pursuing her passion for creative arts and crafts, sewing, fashion design and travel.

Partners & Alliances

Technology alliances that strengthen our solutions

We partner only with technology leaders who add real value to the solutions our clients rely on every day.

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Where We Work

Built in Florida. Serving healthcare across the US.

Headquartered in Lakeland, Florida, serving healthcare organizations nationwide with US-led teams and secure global delivery support.

Headquarters

5053 Shore Side Dr
Lakeland, FL 33812

Delivery model

US-led teams with secure global delivery support