Your workflows. Our trained team. Automation doing the heavy lifting.
Our BPO teams are trained on your workflows, payers and systems, and supported by the same automation and AI we build into our own platforms. You get faster turnaround, fewer errors and predictable costs, with US-led teams and secure global delivery support.
Revenue Cycle Management
- Charge entry & claim submission
- Payment posting & reconciliation
- Denial management & appeals
- A/R follow-up
- Patient billing support
Medical Coding
- CPT, ICD-10-CM & HCPCS coding
- AI-assisted suggestions, human-validated
- Risk adjustment (HCC) coding
- Coding audits & feedback
Credentialing & Enrollment
- Initial & re-credentialing
- Commercial, Medicare & Medicaid enrollment
- CAQH profile management
- Expiration tracking & alerts
Prior Authorization
- Requests & follow-up
- Payer portal & electronic submission
- Status tracking & documentation
- Denial prevention for auth-required services
Eligibility & Benefits
- Pre-visit verification
- Coverage, copay, deductible & auth checks
- Automated batch checks, human exception handling
Data Mining & Abstraction
- Chart review for HEDIS & risk adjustment
- Claims & encounter data clean-up
- Datasets for analytics & audits
Document Management
- Record indexing & digitization
- AI-assisted OCR & extraction
- Secure storage, retrieval & retention
Not sure where to start?
We'll map your current back-office workflows and show where outsourcing and automation pay off.
Get a free assessmentA smooth transition, then continuous improvement
Assess
Review your current workflows, volumes and pain points.
Design
Build SOPs and quality checkpoints around your systems.
Transition
Onboard and train a dedicated team for your practice.
Deliver & improve
Report KPIs monthly and automate repetitive steps over time.
Healthcare specialists, not a general call center
Healthcare-specialized
Teams who know payers, codes and clinical workflows.
Automation-first
Bots handle repetition; people handle judgment.
Dedicated teams
Trained on your workflows, systems and standards.
HIPAA-compliant operations
Audits, access controls and confidentiality agreements. BAAs available on request.
Transparent KPIs
Turnaround, accuracy, collections and denial rates, reported every month.